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CRM & LOYALTY MANAGEMENT
Keeping existing
clients |
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CRM & Loyalty ManagementWe design and
implement the SQL-based marketing
database-management software, and tailor
marketing programs to the needs of the company.
We also supply software loaded with a directory
database. We undertake the training of your
staff to use the programs and provide follow-up
services. Our custom programs are suitable for
facilitating the management of contacts and for
recording the current and potential partners as
well as the events related to them. The
programs enable the user to prioritize and
evaluate the customers and potential customers
to follow the events of marketing campaigns and
optimize campaigns. They ensure selection on the
basis of all data entered in the data base (Relationship
Marketing). There are label-printing and
letter-printing options attached to the segments. |
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Processing and purge of directories With a
combination of computerized and manual methods,
we correct company addresses, that are erroneous,
filters out dupes, and removes liquidated,
terminated and bankrupt companies, and the firms
with invalid addresses form the lists and
directories of the client.
We update its clients’ directories via
telemarketing or via exploiting its extensive
data base of “dumb” companies which can not be
accessed at their address. Multiple
client-directories can be checked for overlaps,
even when the names and addresses are inaccurate.
We convert the directory structure of the
client’s database to match the new software,
convert lower case data to capitals, and vice
versa, and any code to any other code. It checks
postal codes and settlement names.
Have a
question? We call you back! |
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Our CRM services
- planning and managing of complete CRM
and Loyalty programs
- definition of client equity and
communication channels
- strategy, project planning and timing
- incentive and efficiency system planning
- programming marketing database
management software based on the needs
- planning, programming, uploading and
managing CRM database
- data mining and analysis using dedicated
softwares
- adding demographical and sociological
data to the CRM database (expansion of the
filters)
- ranking the consumers, partners
according to specified collocation plan
- planning and managing of remunerate
system
- follow-up of communications, promotions,
analysis
- complete communication (from the
creative plan till the posting process
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CID
Cég-Info Kft.
H-1139 Budapest, Petneházy st. 50-52.
Phone: (+36 1) 350-0479; Fax: (+36
1) 270-9066;
E-mail: info@cid.hu |
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