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  Call services

Our firm has almost a 10-year experience with handling outbound – inbound calls.
Our operators are trained regularly and supported by the newest technology.

  Outbound telemarketing

Telemarketing is more and more used in direct marketing. By using telemarketing we can easily know the satisfaction of our clients, reach our potential partners and find out about their needs.

Services:

• Measuring our client’s satisfaction
• Survey of public opinion
• Time scheduling
• Follow up phone calls
• Making statistics based on phone calls
• Preparing analyzing studies of telemarketing

We undertake this service through our affiliated company: Bázis Direkt Reklám Kft.

  Inbound telemarketing

Our firm undertakes to manage a 24-hour client service. Based on the needs we provide operators, phone numbers, (green and blue) and automatic inbound/outbound message recording service for our clients. We also provide a possibility for redirecting the existing phone numbers.

Services:

• Creating outbound and greeting messages (studio works)
• Setting and managing menu program
• Receiving calls with live operators
• Handling combined calls, with live operator and automatic calls
• Preparing statistics based on the phone calls

We undertake this service through our affiliated company: Bázis Direkt Reklám Kft.